AUTHENTIC GUARANTEE

Our ZhangGuang 101 hair product series are guaranteed to be authentic, fresh, and of highest quality. It is manufactured and directly supplied by Beijing ZhangGuang 101 Group and bearing the original ZhangGuang 101 series product name. It is not a product manufactured under a license thus is of the very originally and highest quality. If you have any doubt of our authenticity of our products, please sent them back and we will refund 110% of your money (including shipping and handling and even if you have already used them). Please notice that a product manufactured under contract may still not be the same as the original even with the presence of a certificate to prove that it is legally produced.

LOW PRICE GUARANTEE

If you find a lower price within 30 days of a purchase from CINUMA Inc., simply email us the location where you saw it (please include the name of the site and the precise URL of the product), and we will credit you the difference.

MONEY BACK GUARANTEE

All products from CINUMA Inc. are carefully selected for their effectiveness and quality. It is our store policy both up-front and on-line that you must be satisfied with our products and services. Therefore, if you are not completely satisfied, we will happily accept returns within 30 days from receipt of merchandise (a 2 bottle money back guarantee instead of 30 day time limit is applied to ZhangGuang 101 hair loss product). With your request, we will:
1).replace the merchandise, or
2).issue you a store credit for 110% of the purchase price, or
3).credit the purchase price to your original credit card account (credit card order) or send you a check (order with check or money order). Shipping and handling charges are not refundable.
Please contact our Customer Service Department with any additional questions or concerns you may have.

ON-LINE SHOPPING SECURITY GUARANTEE

Shopping on-line with the CINUMA Inc. is as safe as with shopping in our stores. All your personal information used for ordering, including your username and password, name, contact numbers, credit card number and address, are encrypted through our network using a Secure Socket Layer (SSL) technology as it is transmitted over the Internet, to protect you. This information is encrypted on your computer, sent through the Internet as mixed code and then decoded on our server where it will reside on a secure database and will be accessed only in reference to fulfilling your order(s), and answering your queries. It cannot be read in transit. Credit card information will be shared with the credit card processor during the purchasing process & procedures. All other information pertaining to each membership will be retained as part of their membership profile.