Q: Is it safe?
A: Since the product is made from all natural extracts, it's absolutely safe and has no side effect. The biological systems of all race are identical, so basically if you can eat Chinese food, you can also have Chinese herbs.

Q: Some people told me that hemorrhoids was harmless, is it true?
A: Yes and no. If the bleeding is very little and remained to be so. But more than often if you don't treatment it early enough, it may develop into serious symptom that needs surgical cut. Also most people just don't like to see those blood.

Q: Can you tell your customers name so that I can ask them in person?
A: Sorry we can not bucause of our guarantee on the privacy of our customers. But I can tell you that the company president and his wife's hemorrhoids were cured by using this ointment although they tried various other over count medicines but hemorroids just keep on coming back.

Q: Why should I trust traditional Chinese medicine (TCM)?
A: As many people here know now, most traditional Chinese herbs works quite well and the ones exported to U.S. are among the bests. I personally would not hesitate on taking it. This kind of medicines in China is not defined "alternative" as with here, but play a major role just as western medicine. Each province has TCM university and each city has TCM hospital. Most proven effective traditional Chinese here, like this pile ointment now days are produced in large scale with modern technology. It is not some herb used by single practitioner (as in the mind of western people).

Q: Can I purchase the tube in health food stores or any other special kind of store?
A: It is not available in health food store like most effective Chinese herb (except Ginseng perhaps)